Registration

How do I register for ChinaSPAF?

You can register for ChinaSPAF by clicking here.

How much is ChinaSPAF registration fee? What are the benefits?

The registration fee depends on when you register and the type of pass you choose. Please see detailed registration rates and benefits by clicking here.

Is there any registration discount?

Yes, we provide the early-bird discount. Besides, organization who registers three individuals and above at the full rate can receive an extra 10% off discount. For a delegation of 10 individuals or more, please contact us for special group rate.

Payment

**Please click Registration Guide and Registration Fee for more information. 

How do I pay the registration fee and booth fee?

We only accept international wire transfer as payment method. As it may take up to one week to receive the payment, please make the payment ahead of time. And it would be appreciated if you add your invoice number in the note section when making the bank transfer.

What is the deadline for payment?

We will send you an invoice within three business days after receiving your online registration and/or booth reservation.

Deadline for registration payment is 30 days after the issuing of invoice. For registration after 20 September 2023, please email us a copy of the wire transfer receipt once you have made the payment so as to reserve your booth stand(s) if applicable.

What if I fail to make payment before the deadline?

Your registration and booth reservation will be canceled if you fail to make payment before the deadline. While your registration information will still be kept in the system, you can no longer enjoy the early-bird discounts if applicable.

Can I get refund if I have already paid the registration fee for the ChinaSPAF 2023, but I cannot attend?

If you purchase a regular delegate pass but cannot attend, notification of cancellation shall be made in writing and sent via email. If the written notification of cancellation is received before 20 September 2023, delegate fee and booth fee (if applicable) will be refunded; if received between 21 September and 30 September 2023, 50% of the delegate fee and booth fee (if applicable) will be refunded. We regret that no refunds will be made for notification received after 1 October 2023. Since the refund procedure is really complicated, we suggest you avoid such situation.

Participation

What are the venues for ChinaSPAF 2023?

There will be a brand new main venue for ChinaSPAF 2023. Further information will be released in July 2023. 

What sort of events and activities are held during ChinaSPAF?

The events and activities of ChinaSPAF include performances, showcases, booth exhibition, pitch session, forums and workshops. For the schedule of events for ChinaSPAF 2023, please click here.

What events and activities can I attend with a valid delegate pass?

With a valid delegate pass, you can attend all the events listed on the schedule except those performances and showcases marked as “Ticket Only”. Although booth fee will be applied if you would like to purchase a booth, every delegate is welcome to visit the exhibition.

How can I connect with other participants before, during, and after ChinaSPAF?

We will send all the registered and paid delegates the username and password to log in to the website. After clicking "Participant List", you will be able to send messages to other registered participants by clicking the "Mail" button. Meanwhile, you will also receive a printed programme of delegates with the contact information of all the participants when picking up your delegate pass at the registration desk on site. 

Ticket-Only Events

How do I request tickets for Ticket-Only events and showcases?

We will send you the contact information of the relevant performing groups at the end of September, and you need to request your tickets directly from the performing groups.

Are my requests for tickets guaranteed?

No. As there are limited number of complimentary tickets, we highly recommend you to request your tickets as soon as you receive the contact information. And it is upon the performing groups themselves to decide whom to give out the tickets and how many tickets to give out.

How do I know my ticket requests are approved or not?

You will receive a confirmation email from the performing groups once your ticket requests are successfully processed.

Booth Exhibition

How do I purchase the exhibition booth?

Only the registered delegates are eligible to purchase an exhibition booth. You can request the booth when filling out online registration. If you would like to request a booth after completing the online registration, please contact us at info@spafchina.com.

How much will an exhibition booth cost?

The regular booth fee is 395 USD. We also provide the early-bird discount. Please see detailed rates by clicking here.

When is the booth payment due?

The deadline for the booth fee payment is 20 September 2023. A copy of the wire transfer receipt must be emailed to us, if the payment has been made but not come through to our account by that date.

When are the set-up and take-down period of the booth?

Set-up: 20 October, 10:00-19:00

Take-down: 21 October, from 16:00

Do I have to set up the booth the day before exhibition?

Yes. Please finish all the set-up by 7pm, the day before the exhibition unless late arrival or otherwise approved by the Festival Committee.

Do I need to have both English and Chinese on the booth banner?

Yes. Please provide us the English and Chinese names of the organization that you would like to be displayed on the booth banner before 20 September 2023.

Accommodation

Do delegate fee include accommodation?

No. But we do provide special rates for the registered delegates to stay at the conference hotels.

What are the conference hotels?

There will be two conference hotels, Artyzen Habitat Qiantan Shanghai and The Shàng by Artyzen Qiantan Shanghai.

> Artyzen Habitat Qiantan Shanghai
   Add: 596 West Yangsi Road, Pudong District, Shanghai, P.R.China 200126
   Tel: +86 21 5027 8888

> The Shàng by Artyzen Qiantan Shanghai
   Add: 568 West Yangsi Road, Pudong District, Shanghai, P.R.China 200126
   Tel: +86 21 5027 6666

   Loc: https://goo.gl/maps/1TDi6RrGaRSiELRp6

What are the special hotel rates and how do I book the conference hotels?

The following is the special hotel rates and booking methods.

Artyzen Habitat Qiantan Shanghai

Room Type             Group Rate

Habitat King           RMB 700net/1ABF

Habitat Twin          RMB 800net/2ABF

Please make the booking following the below link:

Artyzen Habitat：https://reservations.travelclick.com/114700?RatePlanId=7866932

The Shàng by Artyzen Qiantan Shanghai.

Room Type             Group Rate

The Shàng King      RMB 500net/1ABF

The Shàng Twin     RMB 560net/2ABF

Please make the booking following the below link:

The Shàng：https://reservations.travelclick.com/114702?RatePlanId=7866936

Group Room Rate inclusive：

ØThe above rate refers to the price per room per night.

ØAbove single/double occupancy rate includes next single/double breakfast.

ØThe above price inclusive free high-speed broadband internet access.

ØThe above rate inclusive service charge and applicable relevant taxes.

More Questions?

If you have any other question, please feel free to contact us at info@spafchina.com or call us at +86 21 5265 4016.